Assist in prioritizing tasks and managing daily workflows
Prepare meeting agendas, notes, and follow-ups
Coordinate travel, logistics, and internal/external meetings
Support day-to-day management, monitoring, and basic administration of platforms and tools (e.g., CRM, Helpdesk, project management systems)
Ensure tools and systems are organized, up-to-date, and functioning efficiently
Assist in setting up workflows, trackers, and documentation within systems
Troubleshoot minor issues or coordinate with relevant teams/vendors when needed
Identify opportunities to improve efficiency through tools, automation, and AI
Track key initiatives, OKRs, and cross-functional projects
Follow up with stakeholders to ensure deadlines and deliverables are met
Maintain project trackers, dashboards, and status updates
Identify blockers and proactively escalate or resolve issues
Organize and maintain documentation, SOPs, and internal systems
Assist in preparing reports, presentations, and internal communications
Help streamline workflows and improve operational efficiency
Support coordination across departments (CS, HR, Ops, Growth, etc.)

2–5 years of experience in operations, executive support, or project coordination
Strong organizational and time management skills
Excellent communication and follow-up skills
High attention to detail and ability to multitask
Proficiency in tools such as Google Workspace, Slack, and project management tools
Familiarity with AI tools (e.g., ChatGPT, Claude, or similar) to improve productivity, documentation, and workflows

Medical and dental benefits after 6 months of tenure
Paid Time Off (PTO) for all full-time team members
High growth trajectory with quarterly/annual reviews
Quarterly Internet Reimbursement
Quarterly Fitness Reimbursement – your physical and mental health is super important
Work from anywhere
this is a remote opportunity
Annual Team Bonding Event

Operations Associate – Admin Support, Project Management

Key skills