Director, Product Management

Role Overview

• Lead all key activities to drive roadmap execution of Consumer credit risk products
• Own the end-to-end Product Management cycle for the development of product components, go-to-market plans including revenue generation
• Lead the development and implementation of key facilitators as framework design, modeling constructs, governance requisites, customer experience and client support
• Develop and maintain the product roadmap, KPIs, financial impact
• Assess, define, prioritize product enhancements and coordinate with Operations and Technology and business sponsors on work status
• Actively engage in new innovation initiatives, data resources and capability assessment with a futuristic lens
• Bring voice-of-the-customer metrics to life in a way that will inspire and drive change
• Drive development of product features in support of customer needs, market trends, and competitive opportunities
• Provide oversight and product engagement for launch, in-market testing and global roll-out

Requirements

• Demonstrate energy and a desire to succeed, follow through on commitments and push self and others to deliver exceptional results
• Own the vision of the future and translate that vision into action, linking others' contributions to the success of the Credit products
• Be a successful team player with experience in product development
• Leverage experience with Analytics with strong focus on AI platform and capabilities
• Have engagement experience with a scaled agile methodology
• Interact successfully with Clients, Client Services & Delivery, Product, Finance, Technology and Operations support staff to meet the needs of our customers
• Develop deep knowledge of Credit Risk space both Mastercard internal and marketplace
• Translate product requirements into technical specifications, ensuring mutual understanding and minimizing time to market
• Validate technical delivery and ensure that delivered functionality is fit-for-purpose
• Prepare product specific (and occasionally program-wide) presentations for internal partners, executives and customers
• Assist with product-specific and program-wide metrics creation and financial evaluation
• Product development and management experience required;
• Payment industry experience preferred, ACH knowledge preferred;
• SDLC and software architecture experience preferred;
• Good understanding of cloud native design, API management framework, API design, and event framework
• Good knowledge of common open source middleware and software
• Good knowledge of network engineering and infrastructure
• Experience in product go-to-market, cross-functional team
• Excellent communication and leadership skills.

Tech Stack

• Cloud
• Open Source
• SDLC

Benefits

• insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• flexible spending account and health savings account
• paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
• 80 hours of Paid Sick and Safe Time
• 25 days of vacation time and 5 personal days, pro-rated based on date of hire
• 10 annual paid U.S. observed holidays
• 401k with a best-in-class company match
• deferred compensation for eligible roles
• fitness reimbursement or on-site fitness facilities
• eligibility for tuition reimbursement