Receive and contact warm leads daily through an outbound auto-dialer
Follow a consultative selling approach while showing empathy, educating the potential member on the benefits of our debt resolution program, overcoming objections, and closing the sale in 1-2 calls
Complete application, pull credit, and gather documents while collaborating with underwriting teams to facilitate a quick and smooth enrollment process
Consistently meet and/or exceed sales goals and performance metrics
Establish and maintain a high level of customer satisfaction

1 year or more of successful call center sales experience
High school diploma or equivalent
Experience making outbound calls to warm leads
Strong understanding of a consultative sales process and a successful track record of exceeding sales goals
The ability to think and move quickly while taking an empathetic approach to helping our members
Effectively manage your schedule and lead database to ensure metrics and goals are met
Competitiveness and the drive to achieve weekly and monthly sales goals

401 (k) with employer match
Medical, dental, and vision with HSA and FSA options
Competitive vacation and sick time off, as well as dedicated volunteer days
Access to wellness support through Employee Assistance Program, physical and mental health wellness programs
Up to $5,250 paid back to you on eligible education expenses
Pet care discounts for your furry family members
Financial support in times of hardship with our Achieve Care Fund
A safe place to connect and a commitment to diversity and inclusion through our six employee resource groups

Inside Sales Representative – Debt Consultant

Key skills