Inside Sales Representative

Role Overview

• Responsible for generating and increasing sales through inbound and outbound sales calls
• Handle inbound customer calls with professionalism, skill and expediency
• Maintain accurate customer and territory records; document all customer interactions and potential sales opportunities
• Develop strong working relationships across the business/functions, as well as with customers and manufacturing partners
• Provide impeccable customer service and sales support; respond to customer queries, answer questions and solve problems in a timely fashion
• Make regular outbound calls to assigned customers/territories
• Generate new and repeat sales by providing product and technical information to customers in a timely manner
• Identify customer requirements and expectations to recommend specific products and/or solutions

Requirements

• Associate’s Degree, or equivalent work experience
• Exceptional customer service and organization skills
• Accuracy and strong attention to detail
• Effective verbal, written, and interpersonal communication skills
• General computer proficiency including knowledge of MS Office

Benefits

• Full Medical, Dental, and Vision benefits and an integrated Wellness Program
• 401(k) Match Retirement Savings Plan
• Paid Time Off (PTO)
• Holiday Pay & Floating Holidays
• Volunteer Time Off (VTO)
• Educational Assistance Program
• Full Paid Parental and Adoption Leave
• LifeWorks (Employee Assistance Program)
• Patterson Perks Program