Senior Analyst, Sales Support

Role Overview

• Creates, documents, and maintains process for accurate data and reports that support the business
• Documents workflows and KPIs related to the business operation
• Writes and distributes all communications distributed by Major Accounts and Commercial Sales Operations departments
• Performs P&L duties for Major Accounts, AAA, & Commercial Sales Operations departments (including, but not limited to invoices, rebills, budgets, etc)
• Responsible for meeting and event logistics planning, including presentation preparation, calendars, communication, venue coordination, materials for meetings, facilitating presentations, Customer visits to APG HQ (including meal coordination, hospitality, lodging, transportation), etc
• Coordinates new employee onboarding for the Major Accounts department (technology set up, HR communication, company credit card, security clearance, etc)
• Manages centralized calendars for the Commercial Sales departments
• Corresponds with customers, vendors, etc. on arrangements, agreement execution, legal matters, notarizing, etc
• Controls multiple databases, spreadsheets etc. for tracking sales, billings/credits, customers, account assignment and alignment, sales & marketing inventory, etc
• Pulls and calculates all month end data across multiple systems and departments
• Analyzes data to identify trends and investigate issues with sales, including pricing, regional, and competitive data
• Responsible for the visual and interactive aspects of the Sales Operations Departments internal webpages
• Collaborates with corporate branding teams to support visual design work for flyers, logo work, Customer HQ visit welcome signs, organizational charts and monthly resource guides, presentations, etc
• Edits all contracts, distribute for execution, and maintains contract database
• Acts as central repository to receive and assemble all Major Accounts communication and redistribute collective work (Department Meetings, QBRs, Industry Meetings (ex: AAPEX / SEMA), Executive Updates, etc)
• All other support as needed

Requirements

• 5+ years' experience providing operational support in an office environment
• Bachelor’s degree or equivalent experience
• Knowledge/experience with NAPA’s business processes as it relates to computer systems, supply chain, and products preferred
• Knowledge/experience with MDM (Master Data Management) applications of RAM (Rebate Account Management) and Vistex and other supporting systems such as but not limited to TAMS, RPM, IBIZ, eVisablity, CCP (Central Pay Process), EDI Shared Services, Qlik and PeopleSoft preferred
• Strong knowledge of MS Office products (advanced Excel with pivot tables and vlookups and database skills required)
• Strong analytical, quantitative, and qualitative analysis skills required
• Ability to perform ad hoc analysis
• Ability to maintain a high level of confidentiality
• Excellent communication skills to present to executives, customers and stakeholders
• Demonstrated self-starter (proactive, taking initiative), have a strong sense of urgency to accomplish all company goals
• Able to handle demanding deadlines, mange time effectively, prioritize tasks and follow-up as necessitated with limited supervision.

Benefits

• Health insurance
• 401(k) matching
• Flexible work hours
• Paid time off