Maintain a strong partnership with the client organization
Develop a robust SPO delivery organization that can adapt in a fast-paced, dynamic environment
Ensure all SPO deliverables are met including SLA and KPI requirements.
Makes recommendations to enhance operational efficiency & service delivery.
Ability to direct development of program tools and deliverables which accomplish recommended solutions.
Coaches the team in providing effective space planning solutions and move management delivery for all project types (Expansions, Relocations, Consolidations, Refreshes)
Ability to direct the development of planning proposals, site assessments for space efficiencies, utilization metrics and supply & demand studies
Oversees a more complex asset or region for the client portfolio.
Prepare operational presentations and reports illustrating Space pipeline, progress, challenges, opportunities, and recommendations.
Conduct meetings with clients, Space team members and cross-functional account members to inform, consult, request action, and seek approval with internal and client stakeholders.
Requirements
Bachelor’s degree (BA/BS) in a related discipline or field of study (i.e. Architecture, Interior Design, Corporate Real Estate & Facilities Management Planning/Coordination, Facilities, Project or Construction Management, etc.)
Five to Seven years experience in a corporate real estate environment
Possesses strong analytical skills and the ability to develop conclusions and recommendations
Maintains a working knowledge of CAFM software, space management systems and relational database functionality.
Demonstrates proficiency in architectural and engineering drawings, concepts & design
Experienced in managing projects of varied scope and complexity
Proficient in MS Office Suite software applications
Excellent customer service and interpersonal relationship skills
Ability to work independently and as part of a team
Able to build strong relationships with internal and external partners to deliver effective services
Strong oral, written and presentation skills
Assumes ownership of requests in order to ensure successful completion
Strong attention to detail and quality
Ability to handle concurrent projects with minimal supervision and direction