Own the strategy, governance, and execution of Engagement Health (EH).
Partner with senior leaders to ensure complex engagements deliver strong client outcomes.
Contribute heavily to the design and implementation of the enterprise Engagement Delivery Excellence (EDE) initiative.
Provide input and influence design standards for the remaining EDE workstreams.
Ensure successful execution, change management, and transition to enterprise EDE processes and standards.
Advise Managing Directors and Principals through synthesis of engagement insights and enterprise themes.
Exercise sound judgment in complex situations.
Drive adoption of EH practices through influence, training, clear expectations, and accountability.
Translate qualitative and quantitative data into actionable insights.
Lead and develop a small, high-impact team through coaching and performance management.

7+ years in consulting or professional services with senior leadership experience.
Demonstrated ability to influence executives, navigate ambiguity, and proactively manage risks.
Strong analytical, communication, and executive storytelling skills.
Advanced Microsoft 365 proficiency; Power BI and Smartsheet experience preferred.
Ability to adopt and champion modern tooling (analytics, dashboards, AI-assisted workflows) to scale insights and improve decision-making.
Proven ability to lead and deliver results across multiple workstreams in a fast-paced, global enterprise, including driving change across distributed stakeholder groups.
Bachelor's degree required.
US work authorization required.

Engagement Health Director

Key skills