About this role

daily travel to locations in and around the New Jersey and New York Metro area
troubleshoots, services, installs and repairs Trace, X-Ray, CT X-Ray and Cargo Inspection equipment at customer sites
maintains field service log and filing system to properly initiate, organize and maintain all field service and job files until work is completed
conducts follow up calls with the customer to ensure satisfaction of work
responsible for meeting daily service repair needs and driving customer satisfaction
installs, repairs and maintains equipment in the field; provides customer training as required
must be able to respond to emergency and non-scheduled calls for service within established response time goals

Associate’s Degree/Related Trade Certification (electrical, electronic, mechanical)/Military Training (electrical, mechanical, electronics)
Minimum of 3 years experience directly involved in troubleshooting and field repair of electrical and electronic systems and equipment
Computer literacy; competency in use of all programs within MS Office Suite and aptitude for learning specialized software programs
Individuals shall possess excellent communications skills and have a strong orientation for customer focus and teamwork
Must be willing & able to travel at short notice

Field Service Technician II – Local Travel

Key skills