Key skills
CLeadershipSales
About this role
Role Overview
- Provide leadership and oversight for the US&C Client Delivery Operations team
- Partner with client management to develop strategy
- Oversee client engagement to ensure successful implementation
- Drive Operational Excellence and take ownership of client issues
- Coach and mentor a large team of Client Delivery Executives
- Solve complex problems across matrixed organizations
- Manage executive-level client relationships
Requirements
- 15+ years of relevant experience
- 10+ years in senior leadership roles
- Proven P&L ownership for businesses exceeding $500M annually
- Expertise in contract management
- Senior executive delivery leadership with growth and sales experience
- Proven experience building and sustaining C-suite client relationships
- Experience with global delivery models
- Proven leadership of 2,000+ onsite and offshore resources
- Willingness to travel domestically and internationally
- Self-starter with an entrepreneurial mindset
Benefits
- Equal opportunity employer
- Opportunity for professional growth