Product Designer

Role Overview

• Lead end-to-end product design across complex journeys and systems, delivering high-quality, accessible, and performant experiences.
• Independently plan, conduct, and synthesise user research using appropriate generative and evaluative methods.
• Translate research insights into clear, scalable artefacts that inform design decisions and enable shared learning.
• Use mapping, prototyping, and facilitation to explore ambiguity, connect user needs to business goals, and guide teams through discovery.
• Visualise end-to-end journeys and service experiences, considering offline touchpoints, accessibility, and system constraints.
• Apply strong judgment in balancing user value, business priorities, and technical feasibility.
• Contribute as a subject matter expert, providing thoughtful critique and guidance across disciplines.

Requirements

• Extensive experience (typically 4+ years or equivalent) in product design, user experience, or related disciplines.
• Deep fluency in human-centred design and user research methods, with the ability to choose and adapt approaches based on context.
• Proven ability to independently own complex problem spaces and deliver impactful, well-reasoned solutions.
• Strong facilitation, communication, and storytelling skills, with experience aligning diverse stakeholders.
• Confidence working cross-functionally and influencing outcomes without direct authority.
• A creative, systems-oriented problem-solver who considers risks, trade-offs, and multiple perspectives.
• Experience mentoring others and contributing to team health and design maturity.
• Comfort operating in changing environments and a willingness to continuously learn and evolve.

Benefits

• Nitro provides all employees with a comprehensive benefits package that includes health insurance, dental and vision coverage, and wellness perks.
• We also offer pension/401k matching, along with many other country-specific benefits.
• Hybrid Work: Our team embraces the hybrid work model, appreciating its blend of flexibility and structure. We combine three days of in-person collaboration at our global offices in Toronto, Dublin, Antwerp, Porto, and Melbourne with the convenience of two days of remote work each week.