Provide leadership and oversight for a distributed and global Accounts Receivable organization of >10 team members
Establish and maintain a high-performance operating model, including defined KPIs, SLAs, and accountability frameworks
Oversee end-to-end billing operations across five distinct brands
Ensure accuracy, consistency, and compliance in all invoicing activities, including proper application of sales tax and adherence to contractual obligations
Lead initiatives to streamline and modernize billing and AR workflows, with a focus on automation, efficiency, and scalability
Own and execute a comprehensive collections strategy aimed at reducing Days Sales Outstanding (DSO) and improving cash conversion
Establish and enforce service-level expectations for billing-related inquiries, ensuring timely and accurate resolution of customer issues
Ensure alignment between billing operations and contract structures, pricing models, and customer lifecycle events
Establish robust reporting and analytics to provide visibility into key performance indicators (DSO, aging, ticket SLAs)

10+ years of progressive experience in Accounts Receivable, billing operations, and cash applications within enterprise SaaS or recurring revenue environments.
Demonstrated success managing complex, high-volume billing operations across multi-entity or multi-brand organizations
Proven leadership experience overseeing and building distributed and international teams, including layered management structures
Deep expertise in collections strategy, DSO management, and cash flow optimization
Strong knowledge of sales tax compliance and billing governance in a multi-jurisdictional environment
Advanced proficiency in Excel and experience working with large-scale datasets and financial reporting
Hands-on experience with Salesforce, merchant/payment platforms, and ERP systems (Sage Intacct preferred)
Track record of driving process transformation, automation, and operational scalability
Excellent customer and executive communication skills and ability to influence cross-functional stakeholders

Medical, dental, and vision insurance plans for employees & eligible spouse and/or dependents
Employer-paid life & AD&D, short-term disability & long-term disability
Discounted pet insurance plans through Wishbone
Employee Assistance Program (EAP) services available to employees & their dependents
On-site gym available for free use at Denver office
Competitive base salary with bonus structure
Healthcare spending accounts with employer contributions
401(k) plan with an employer match of up to 4%
Unlimited discretionary time off hours to be used when needed
10 observed US federal holidays throughout the year
Winter recess for all Actabl employees between December 24th-January 2nd
12 weeks of parental leave for both birthing & non-birthing parents

Director of Accounts Receivable

Key skills