Accounts Receivable Specialist II, Customer Service Operations

Cardinal Health is a healthcare services and products company, and they are seeking an Accounts Receivable Specialist II. This role is responsible for managing patient insurance verification, claims submission, and accounts receivable processes while ensuring compliance with regulations.

Responsibilities:

• Submitting medical documentation/billing data to insurance providers
• Researching and appealing denied and rejected claims
• Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing
• Following up on unpaid claims within standard billing cycle time frame
• Calling insurance companies regarding any discrepancy in payment if necessary
• Reviewing insurance payments for accuracy and completeness

Requirements:

• Demonstrates knowledge of financial processes, systems, controls, and work streams
• Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls
• Possesses understanding of service level goals and objectives when providing customer support
• Demonstrates ability to respond to non-standard requests from vendors and customers
• Possesses strong organizational skills and prioritizes getting the right things done
• Ability to work independently and collaboratively within team environment
• Able to multi-task and meet tight deadlines
• Excellent problem-solving skills
• Strong communication skills
• HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred
• 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred
• Strong knowledge of Microsoft Excel
• Familiarity with ICD-10 coding
• Competent with computer systems, software and 10 key calculators
• Knowledge of medical terminology