IT Infrastructure Expert

Role Overview

• Build long-term relationships within team and amongst peers by creating an environment of safety, innovation, integrity, and honest open communication.
• Set and execute platform strategy, including objectives, plans and policies to develop and deliver innovative solutions and systems in support of Enterprise goals.
• Coordinate with engineering resources across the enterprise to identify, recommend, develop, implement and support cost-effective technology solutions for all aspects of the organization.
• Drive decisions that have an impact on quality, availability and effectiveness of business activities beyond immediate teams.
• Initiate and implement continuous improvements in IT infrastructure landscape, including automation of complex tasks and delivery of IT infrastructure related services.
• Influence IT infrastructure consumers, service providers and peers to successfully deliver on enterprise IT goals and commitments.
• Partner with others in the organization to set and manage expectations associated with Allstate’s IT infrastructure, continually seek opportunities to be a thought partner and deepen relationships.
• Adapt communication approach for audiences at multiple internal and external levels.
• Plan and manage tasks to integrate new or revised critical/priority applications with operational support tools to provide automated monitoring and alerting, including requirements definition, documentation, escalation communication groups, coordination of scripting/programming, and testing.
• Lead incident trending and analysis work across multiple technologies to identify potential problems and drive those recommendations to resolution.
• Manage/lead effort to determine the originating factors for a given incident, and develop and communicate recommendations for preventing repetition to key stakeholders.
• Plan and manage tasks to create metrics and reporting solutions that enable improved infrastructure service delivery, including requirements definition, scripting/programming, and testing.
• Plan and manage tasks to create, revise, implement automation solutions for infrastructure production monitoring and alerting, including requirements definition, scripting/programming, and testing, Validate operational security for applicable tools processes through reporting and communication of security breaches.
• Facilitate and oversee the implementation of technical and administrative changes.

Requirements

• 7+ years of experience managing computing platforms
• Experience working in a geographically dispersed team environment.
• Experience working with enterprise level IT infrastructure storage and compute
• Exposure and experience with both on-premise and Cloud technology infrastructures.
• Knowledge of Azure and/or AWS would be desirable.
• Understanding of XP principles and practices and how they can be applied to infrastructure engineering.
• Exposure to and understanding of NAS, SAN, and Object storage technologies.
• Work with NetApp, Hitachi, and/or Scality platforms is desirable.
• Exposure to and understanding of data protection and data security technologies.
• Work with Rubrik and/or Oracle’s Zero Data Loss Recovery Appliance
• Exposure to virtual compute infrastructure management.
• Work with the Nutanix hypervisor is desirable
• Understanding of compute, storage and network infrastructure delivery through automation – Infrastructure as Code.

Tech Stack

• AWS
• Azure
• Cloud
• Oracle

Benefits

• Health insurance
• 401(k) matching
• Flexible work hours
• Paid time off
• Remote work options