You’ll get to know all the key departments in the field – Support, Customer Success Management and Consulting – to build a solid foundation of knowledge and discover where your individual strengths lie.
On-the-job training: Insights into all relevant areas and targeted skills development – practical and varied
You’ll go through the main part of your programme in Support – here you’ll gain comprehensive knowledge that’s essential for your further understanding and development in CSM and Consulting
You’ll learn how we ensure the success and satisfaction of our customers through ongoing support and advice
You’ll assist in analysing and optimising business processes in the housing industry
You’ll work with various Aareon products (Wodis, Axera, Wowinex) – an ideal way to get an overview of our portfolio
You’ll take on your own tasks and projects – actively contributing from the start instead of just watching
Open communication, informal culture, and working as equals with specialists and managers
A personal mentor and a buddy will support you in your professional and personal development

Completed vocational training (e.g. real estate agent, management assistant for digitalisation management) or a degree in real estate or a related field
Initial experience through internships, student jobs or starting a career is desirable, but not essential
Knowledge of, or first insights into, the housing industry
Strong communication skills, openness and a confident manner
Interest in intercultural collaboration and an inclusive, diverse working environment
Enthusiasm for modern, agile working methods and an open-minded attitude
Very good German and English skills

Trainee Support, Customer Success & Consulting

Key skills