Act as the key point of contact for all internal stakeholders for the duration of a project, facilitating and managing the entire project life cycle, from inception to completion
This may include but is not limited to; building Statements of Work, managing risks, tracking change control, and coordinating with the project team to successfully execute the project to success
Plan, coordinate, and manage multiple projects within the constraints of agreed contracts/budgets and available resources
Build relationships with our clients, and internal stakeholders, taking responsibility, and setting realistic expectations for objectives, requests, projects, and product enhancements
Create and maintain detailed project plans and status update reports, providing clarity on task ownership and delivery timelines
Prioritize requests and provides concise direction to the project delivery teams
Monitor and track time spent on projects and helps to report on various KPIs, completion of tasks by due date, budgets, rework rates, actuals vs. expected, etc...
Take ownership in learning clients’ business models, operations, and industry processes

At least five years' experience in a project or programme management role delivering complex on-prem or cloud software projects
Proven ability to generate exceptional client experiences and outcomes on the largest, most complex projects and initiatives
Requires little assistance or guidance and consistently embodies leadership capabilities
Owns internal and external escalations and priorities with the team
Advanced analytical skills, problem-solving abilities, and strong organizational and presentation skills
Commitment to excellent customer service and dedication to creating great outcomes
Ability to work on several tasks or projects simultaneously, effectively prioritizing and following through to successful outcomes while managing deadlines
Flexible, decisive, quick-thinking and able to handle difficult situations in a patient, calm, and effective way
Proficient in project management software and Workflow tools e.g. Wrike, Smartsheet
Related tertiary, or Project Management qualification
Strong knowledge of cinema operations and/or experience with Vista software would be highly beneficial

Senior Project Manager

Key skills