Work on developing the "Branch of the Future" model, focusing on more autonomous, digital and scalable operations.
Actively participate in designing, testing and implementing new operational models in car rental branches.
Run field pilots focused on more autonomous pickup and return experiences for customers.
Build and test practical solutions (even simple ones), connecting tools, processes and technology to solve real operational problems.
Reduce dependence on human intervention in operational processes.
Increase productivity through simplification and automation of workflows.
Rapidly test, prototype and iterate solutions with weekly learning cycles.
Continuously benchmark external references, trends and solutions beyond the traditional environment.
Source and engage with suppliers, startups and technology companies.
Analyze operational data and convert information into practical insights for decision-making.

Bachelor's degree or equivalent completed.
Experience in process improvement, operations or transformation initiatives.
Strong execution capability with a hands-on approach and results orientation.
Comfortable working in ambiguous and minimally structured environments.
Innovative mindset with an emphasis on experimentation and continuous learning.
Ability to simplify processes and design practical solutions.
Strong communication skills and ability to influence operational teams.
Ownership mentality, autonomy and ability to work at a fast pace.
Ability to design and implement simple process automations (e.g., integrations, digital workflows, no-code/low-code tools).
Familiarity with digital tools (e.g., forms, chatbots, WhatsApp, automations).
Interest in or experience with applied AI and emerging technologies.
Advanced English for benchmarking and interaction with international vendors.

Innovation and Branch Transformation Analyst

Key skills