Provide a quality service to customers while identifying opportunities to secure new business or support retention
Analyze specific problems and issues to find the best solutions
Schedule follow-up actions and enter relevant information into the CRM system
Develop and implement a relationship management plan for potential customer accounts
Monitor and assess sales and market data for business development

Education: Bachelor Of Business: Accounting And Business Administration, NQF Level 5
Higher, Advance or Occupational Certificate or equivalent
Skills: Building Trust, Consultative Selling, Customer-Focused, Customer Service, Customer Understanding, Direct Selling, Identifying Sales Opportunities, Oral Communications, Probing Questions, Qualifying Prospects, Sales Data Management, Sales Software, Strategic Selling, Strengthening Customer Relationships

Trainee Business Manager

Key skills