Manages an inventory of the most complex Public D&O and Financial Institutions E&O claims
Ensures exceptional customer service by driving continuous improvements for all aspects of the claim/account
Verifies coverage, sets and manages timely and adequate reserves
Leads all activities involved with a focused investigation to determine compensability, liability and covered damages
Drives the resolution of claims by collaborating with internal and external business partners
Establishes and manages significant claim budgets
Discovers and addresses subrogation/salvage opportunities or potential fraud occurrences
Prepares and presents high profile, complex information to senior leadership, customers, counsel, and others
Maintains subject matter expertise and ensures compliance with state/local regulatory requirements
Mentors, guides, develops and delivers training to less experienced Claim Professionals

Bachelor's degree, Master's degree, or equivalent experience
Typically a minimum of ten years of relevant experience
Must have or be able to obtain and maintain an Insurance Adjuster License within 90 days of hire, where applicable
Advanced negotiation experience
Expert knowledge of specialty insurance industry, products, policy language, coverage, and claim practices
Extensive experience interpreting D&O and E&O insurance policies and coverage
Knowledge of Microsoft Office Suite and ability to learn business-related software

Complex Claims Consulting Director – Financial Lines D&O/E&O

Key skills