Lead and support parts provisioning automation initiatives, improving efficiency and accuracy in material planning and delivery.
Partner with the onsite installation team to understand upcoming deployments and ensure timely provisioning of parts for onsite installations and ongoing support.
Manage supply chain planning, material allocation, and SLA-based depot assignments for customer programs.
Collaborate with IT/automation teams to define requirements, test solutions, and roll out automation tools.
Analyze demand trends, forecast requirements, and drive improvements in inventory utilization.
Track KPIs for provisioning accuracy, turnaround time, and customer SLA compliance.
Act as a liaison between logistics, onsite support, and cross-functional stakeholders to resolve gaps or escalations.
Identify best practices and contribute to building standardized processes for scalable program support.
Support repair/replenishment cycle for defectives to minimize excess inventory and optimize working capital.

Bachelor’s degree in supply chain, Operations, Engineering, or related field (or equivalent work experience).
Minimum of 2 years of experience in supply chain, logistics, or operations roles.
Proven track record in supply chain program management or process automation initiatives.
Strong knowledge of demand planning, inventory management, and provisioning processes.
Proficiency in Excel and data analysis, experience with ERP systems and automation tools (Power BI, Power Automate, etc.) is a plus.
Excellent communication and stakeholder management skills.
Ability to work in a fast-paced, dynamic environment with competing priorities.

Supply Chain and Logistics Specialist

Key skills