Take full ownership of site performance, ensuring services consistently deliver safe, effective, and commercially sound outcomes.
Oversee quality, staffing, and financial performance, using data and insight to identify opportunities and drive continuous improvement.
Lead and manage Site Leaders, holding them accountable for delivery against key quality indicators, operational targets, and budgeted revenue and EBITDA.
Ensure regulatory compliance, respond effectively to audits and inspections.
Build high-performing teams by prioritising recruitment, retention, and development, coaching leaders and strengthening succession pipelines.
Responsibility for budget management, risk, and reputation.
Foster a culture of accountability, excellence, and continuous improvement across all services.

A credible and experienced operational leader with a strong track record in site or regional management within Health and Social Care.
Experience of leading multi-site services, ideally within private healthcare, social care, or education.
Strong understanding of financial and operational performance, including cost control and budget delivery.
Experience leading diverse teams, developing services, and working within matrix organisations.
Ability to influence across functions to deliver results.
Experience of conducting investigations from both HR and clinical or care perspectives.
Proven ability to improve performance, strengthen teams, and deliver sustainable outcomes.
Exceptional communication skills, with the ability to adapt style to engage and influence a wide range of stakeholders.

Car Allowance
Private Medical Insurance
25 days Annual Leave + Bank Holidays + additional day’s leave for your Birthday!
Annual leave entitlement increases based on length of service: 27 days after 5 years’ service and 30 days after 10 years’ service
Length of service recognition awards – every 5 years
Employee Assistance Programme
Initial Disclosure Check Cost covered, if applicable to role
‘My Possible Self’ App and health-related benefits
Online discounts and cashback rewards – Priory Perks
Smart Technology scheme (qualifying period)
Cycle to work scheme (qualifying period)
Smart Holidays (qualifying period)
Gym Flex (qualifying period)
Eye Care Vouchers
‘Cash for Colleagues’ – Employee referral scheme
Access to development opportunities
Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
Leadership & management development
Parental Leave Gift

Operations Director

Key skills