Serve as a trusted advisor to C-suite executives, shaping enterprise transformation agendas across digital experience, data, AI, and marketing technology.
Define and lead multi-year digital transformation strategies, aligning business objectives with scalable technology, operating models, and measurable outcomes.
Lead and contribute to $6M–$8M in annual pre-sales revenue, shaping complex pursuits, defining solution strategy, and driving account expansion.
Act as an executive strategist across key client engagements, ensuring alignment between business goals, solution approach, and delivery execution.
Partner with Solutioning, Client Service, and Delivery leadership to ensure seamless execution of transformation programs, maintaining strategic alignment across all phases of work.
Provide executive oversight across engagements, driving quality, velocity, and accountability across complex, multi-workstream programs.
Establish and evolve a point of view on AI enablement in healthcare, including use cases across operations, marketing, and organizational design, and translate this into actionable client strategies.
Lead industry-specific strategy development, including: commercialization of healthcare and life sciences offerings, member/patient engagement, acquisition, and retention strategies, digital front door and omnichannel experience transformation, bottom-line growth modeling, influencing and mentoring cross-functional teams, and contributing to the development of Health+ go-to-market offerings, industry frameworks, and strategic partnerships.
Requirements
15+ years of experience in digital strategy, consulting, or client leadership roles within healthcare, life sciences, or related industries.
Deep expertise within the U.S. healthcare ecosystem, including payer, provider, and/or life sciences organizations at enterprise scale.
Proven track record of leading enterprise digital transformation strategy, including roadmap development and execution across people, process, data, and technology.
Strong understanding of marketing technology, digital experience platforms, and data ecosystems, including Adobe, Salesforce, and CDP solutions.
Demonstrated leadership in AI-enabled transformation, with experience defining and operationalizing use cases across healthcare organizations.
Experience developing commercial and growth strategies within healthcare, including patient/member engagement and retention.
Strong financial acumen, with experience connecting digital transformation initiatives to business value, ROI, and EBIT impact.
Experience operating within global delivery models, influencing distributed teams across regions to deliver complex programs at scale.
Exceptional executive presence with the ability to influence C-suite stakeholders and drive strategic decision-making.
Proven success in business development and strategic pursuits, including complex, multi-million-dollar opportunities.
Ability to lead through influence, mentorship, and cross-functional collaboration in a matrixed organization.
Client Engagement & Travel: Willingness to travel 50% or more to support executive client engagement, strategic workshops, and business development activities.
Bachelor’s degree in business, technology, or related field; advanced degree preferred.