Lead the design, implementation and continuous evolution of the UK Workplace Strategy aligned with business needs and flexible working best practice.
Act as the Workplace SME for the UK, providing expert insight on workspace solutions, site performance, utilisation data and market trends.
Drive Incident Management and Business Continuity planning, contributing to the UK Resilience Programme and site risk mitigation.
Lead delivery of the UK Real Estate Net Zero Plan for Scopes 1 & 2, chairing the UK Net Zero Steering Committee and tracking performance.
Oversee creation and maintenance of Real Estate dashboards, Power BI reporting and data systems across the Digi Ops portal.
Develop a UK Workplace dashboard using connected workspace and attendance data to inform investment, planning and the 10‑Year Real Estate Masterplan.
Manage Real Estate communication channels including intranet, Teams and Viva Engage, ensuring consistency and strong engagement.
Enhance customer experience through qualitative and quantitative measures, partnering with Project IRIS and Operational Excellence teams.
Lead workplace and capability planning within the Multi‑Year Budget (MYB) process.
Manage, coach and develop team members, building a strong future talent pipeline within the function.
Work closely with Real Estate teams to support delivery of UK capital programmes and continuous improvement of processes and tools.

Proven experience in Workplace Management or Facilities Management in complex, multi‑site organisations.
Strong operational knowledge of space planning, occupancy management, workplace experience and building operations.
Demonstrated experience in energy management, sustainability initiatives and Net Zero programmes.
Incident Management and Business Continuity experience within workplace environments.
Skilled people manager with a strong ability to work with senior stakeholders, partners and multi‑disciplinary teams.
Highly analytical, with strong data management skills and the ability to build and interpret workplace dashboards and KPIs.
Strong communication and presentation skills, able to produce compelling business cases and executive reports.

Performance-related bonus
Half day every Friday, usually finishing around 13:00
28 days annual leave (plus bank holidays) with opportunity to buy up to 40 hours/year (pro rata)
24 hours volunteering paid for
Private healthcare
Pension scheme
Life cover
24/7 Employee Assistance Program and access to mental wellbeing app
Employee discount shopping schemes on major brands and retailers
Gym membership discounts

Workplace Manager

Key skills