Own the full sales cycle from qualified lead to signed contract, ensuring high conversion efficiency
Achieve agreed conversion targets on sales-qualified opportunities
Conduct structured discovery sessions to uncover client CX, UX, and e-commerce challenges
Translate client needs into tailored CX solutions, primarily leveraging UX/UI services with cross-sell extensions
Identify cross-sell opportunities and collaborate with relevant teams to develop tailored proposals
Build and maintain a high-quality pipeline aligned with ICP and revenue targets
Prepare and deliver compelling proposals and presentations with clear business value articulation
Negotiate commercial terms and close deals in line with margin and pricing expectations
Collaborate closely with Lead Generation Specialist, Marketing, and Delivery teams to ensure strong qualification and seamless handoffs
Maintain disciplined CRM usage, forecasting accuracy, and pipeline visibility
Proactively provide feedback and work on offer update

2–4+ years of experience in B2B consultative sales, business development, or account management preferably in digital, CX, e-commerce, or IT services
Proven track record of closing deals and achieving high conversion rates in consultative sales environments
Strong consultative selling skills, including discovery, needs analysis, and solution positioning
Ability to understand and articulate digital service offerings (UX/UI, development, analytics, etc.) in a business context
Experience managing full sales cycles, from qualified lead to contract signature
Strong negotiation and stakeholder management skills, including working with multiple decision-makers
Data-driven mindset with the ability to manage pipeline, forecast, and sales performance metrics
Experience working with CRM systems and maintaining structured sales processes
High ownership, accountability, and ability to operate in a fast-moving, ambiguous environment
Fluency in English language, written and spoken

Health insurance and a yearly training budget (local and international conferences, language courses), employee-led workshops
Flexible working hours
Bonus for referrals
B2B contracts include paid annual service break and paid public holidays in Poland
Office perks and team activities

Sales Manager

Key skills