Lead and scale the Pre-Sales Solutions organization: Lead, mentor, and develop a high-performing team of Solution Architects aligned to the company’s capabilities framework.
Own the end-to-end solutioning strategy for revenue generation: Drive the design and validation of customer-centric, outcome-driven solutions that support revenue growth across U.S. accounts.
Architect integrated, multi-domain solutions: Oversee the architecture of end-to-end solutions across cybersecurity, cloud, AI & data, connectivity, managed services, and enterprise platforms.
Establish and standardize the pre-sales operating model: Define and continuously improve methodologies, frameworks, tools, and best practices.
Act as a strategic partner to Sales leadership: Partner with Sales to qualify opportunities and shape deal strategy.
Build and manage a high-impact partner ecosystem: Develop strong working relationships with technology vendors and strategic partners.
Ensure seamless transition from sales to delivery: Work closely with Service Delivery and Customer Care.
Drive operational excellence and performance management: Own pre-sales performance metrics and KPIs.
Develop talent and organizational capability: Recruit, onboard, train, coach, and evaluate Solution Architects.
Act as technology and market intelligence leader: Stay ahead of industry trends and emerging technologies.
Oversee workload distribution and project execution: Secure necessary resources and uphold productivity standards.

Bachelor's Degree in Computer Science, Software Engineering, Information Systems, or related discipline.
Master's Degree in Computer Science, IT Management, or related discipline. Preferred
7-9 years IT Solution Architecture, Pre‑Sales, or Enterprise Architecture Required
Bilingual (English/Spanish) (High proficiency)
Information Technology Infrastructure Library (ITIL) ITIL V4 Upon Hire Required
CompTIA Security+ Certification Cybersecurity within 180 Days Preferred
Microsoft Certified Solutions Expert Cloud Architecture Certification (Azure / AWS / GCP) within 180 Days Preferred
Enterprise Integration Engineer Certification TOGAF / Enterprise Architecture within 180 Days Preferred
ServiceNow Certified System Administrator ServiceNow within 180 Days Preferred

Sales Engineering Manager

Key skills