Lead and support solution lifecycle technical activities.
Ensure solutions are designed for great user experience and operational performance.
Lead design, ensuring Enterprise Architecture, Security, Operations and Compliance aspects are continuously integrated into solutions.
Provide input to cost and schedule estimation.
Responsible for overall integrity of system design and operation.
Oversee vendor activities.
Review solution performance, and continually assess health of systems.
Track and drive awareness to operational and technical debt risks.
Provide escalated support to incident and problem management.
Utilize analytics to improve availability, reliability, efficiency and capacity.
Oversee vendor activities.
Continuously stay current on, and apply, technical industry knowledge pertaining to the respective domain.
Conduct peer reviews and approve system changes and technical solution design.
Coach and mentor less experienced team members.
Partner cross-organizationally to drive minimal costs on optimal solutions.
Provide in-depth technical information to stakeholders as needed.

Seven years of related functional experience
Bachelor's degree in Technology, Science, Business or related field, or 4 years of experience equivalent to the position.
Excellent communication skills, effective with varying organizational levels and skill set, and able to translate between technical and non-technical concepts.
Excellent Relationship Management and collaboration skills, with a track record of working as one team cross-organizationally to drive innovation and business results
Experience managing the lifecycle of technical solutions
Deep Subject Matter Expertise within the respective system domain products, platforms, processes and architecture.
Broad general knowledge of technology architecture, infrastructure, network, security and software principles and models
Experience working in partnership with internal and external vendors.
Proven analytical, problem-solving and troubleshooting skills
Extensive knowledge of future technology trends within area of expertise.
Demonstrated leadership on technical aspects of large scale projects.
Experience with delivery methodologies (Waterfall, Agile, Scrum) and operational models (ITIL)
Experience and understanding of core IT Service Management functions, such as Change Management and Incident Management.

IT Engineer

Key skills