Key skills
Critical Thinking
About this role
Role Overview
- Taking care of day to day operations of the accounts
- Conducting site visits at store locations
- Creating and fostering strong relationships with clients
- Handling complaints or issues promptly
- Managing personnel issues for hourly Cleaners
- Managing operational activity planning and control
- Monitoring client specific KPI’s
- Ensuring Owner Operators understand contract scope
- Managing invoice control, budget, and profit reconciliation
Requirements
- Minimum 3-5 years management experience
- Experience delivering client-focused solutions
- Ability to communicate and connect
- Possess the ability to work with multiple software platforms
- Intermediate computer skills including Outlook, Word, and Excel
- Excellent critical thinking and problem-solving skills
- General understanding of financial principles
- Strong delegation skills
- Must be able to work under pressure
- Demonstrated dependability with flexible hours
- Valid drivers license in good standing
Benefits
- Comprehensive medical and dental plan
- Personal days off
- Growth opportunities through tuition reimbursement program
- Family friendly events during the year