Solutions Engineer – Wireless Networking

Role Overview

• Primary responsibility for architecting and implementing enterprise class wireless networks in high-density environments, ensuring uptime and scalability both in the office, manufacturing, and warehouse space.
• Works closely with the Network Architect to create functional specifications, and low-level technical designs.
• Delivers and implements wireless solutions which meet the processing capacity and stability needs of the First Quality business.
• Improve throughput, reduce latency, and enhance user experience through advanced tuning and monitoring of the network and devices.
• Diagnoses and resolves connectivity issues across switches, routers, wireless controllers, and access points as well as all wireless endpoints including but not limited to laptops, printers, tablets, mobile devices, RF guns, Self-Guided Vehicles (SGV), and IoT devices.
• Integration of IoT devices, private 5G networks, and cloud-managed wireless solutions.
• Creates test plans, test scripts, and executes to ensure the services operate as expected.
• Leads wireless security remediation activities, reducing vulnerabilities, and ensuring compliance with industry standards.
• Develops all the required technical documentation, drawings, and release notes content at time of delivery to be provided to Operations Team for ongoing support.
• Responsible for service transition to the support team including, but not limited to, knowledge transfer sessions and documentation review.
• Creates any necessary user training or guide materials.
• Provides updated and timely status reports to Project Managers or Solutions Architects.
• Participates in Budget Process and Financial Management of the hardware, platforms, and services responsible for.
• Attends customer/internal customer facing meetings as required.
• Ensures adherence to IT Architecture principles and guidelines.
• Acts as a Level 3 escalation for support activities.
• Collaborates with outsourced partners in delivery of network and voice services.
• Delivers effective communications both written and verbal.
• Updates job knowledge by attending educational opportunities and training events.

Requirements

• Minimum 5+ years of experience in Network (LAN/WAN) and minimum 5+ years of hands-on wireless engineering/configuration activities.
• Strong understanding of Wireless Technologies: Wi-Fi 802.11 a/b/g/n/ac/ax), 5G/LTE, WLAN.
• Possess thorough knowledge of Network Infrastructure and topologies with hands-on experience with: Cisco (Catalyst, Meraki), Aruba, and other enterprise-grade wireless devices.
• Certifications: CWNA (Certified Wireless Network Administrator), CCNP Wireless, CompTIA Network+, Aruba Certified Mobility Professional preferred, though not required.
• Possess an extensive knowledge of RF planning, spectrum analysis, site surveys, and coverage optimization.
• Experience with a variety of wireless antenna types (omni, directional, sector, etc.) as well as placement and orientation for optimal coverage and mitigation of interference.
• Experience configuring and supporting Aruba ClearPass for 802.1x radius and TACACS authentication.
• Knowledge and understanding of SDWAN Technologies and Providers
• Hands-on experience with configuring and utilizing network monitoring and management tools.
• Experience creating and updating network documentation including diagrams in Visio.
• Basic knowledge of standards and methodology of ITIL and Project Management.
• Strong problem solving and decision-making ability with excellent written and verbal communication skills.

Tech Stack

• Cloud
• IoT

Benefits

• Competitive base salary and bonus opportunities
• Paid time off (three-week minimum)
• Medical, dental and vision starting day one
• 401(k) with employer match
• Paid parental leave
• Child and family care assistance (dependent care FSA with employer match up to $2500)
• Bundle of joy benefit (year's worth of free diapers to all team members with a new baby)
• Tuition assistance
• Wellness program with savings of up to $4,000 per year on insurance premiums