Provide community management and effective customer service to designated communities/homeowners through in-depth knowledge of Covenants, Conditions and Restrictions (CC&R’s) and management contracts.
Read, review and have a strong understanding and knowledge of Association governing documents, including but not limited to CC&R's, Bylaws, Rules and Regulations.
Interact with homeowners, vendors and service providers on a frequent basis.
Research, create and disseminate communications to owners regarding Association activities and policies.
Solicit, negotiate and execute contracts for Association vendors and service providers.
Prepare and submit bid specs and work orders to vendors/service providers, as needed.
Plan, budget, advertise, execute and attend Association events.
Develop and implement policies and carry out tasks assigned by the Board of Directors and AAM.
Review, analyze, and present monthly management/financial reports to appropriate parties.
Schedule, organize and facilitate annual Board of Directors meetings and other special meetings.
Interview, hire and train employees, as needed.

2 years of experience as an HOA Community Manager encompassing all of the following: Customer service experience with strong emphasis on problem-solving, seeking harmony and defusing conflict.
Experience working with HOAs or other entities that involved knowledge and enforcement of Governing Documents, contract administration and vendor management.
Meeting facilitation with boards of directors and/or business partners.
Valid Driver's License.
High School or better.

Community Manager

Key skills