Proactively generate new leads and convert prospects through structured outbound calls
Build strong relationships with existing customers, following a strategic call plan
Price jobs within agreed guidelines and support market analysis with the DSM
Handle enquiries, create accurate quotations, and manage customer interactions with professionalism and empathy
Support order placement and ensure delivery expectations are met using our SAP system
Work closely with DSMs, CSC, and distribution teams to ensure a high level of customer satisfaction

Proven experience in sales or customer service, ideally within a commercial or industrial setting
Strong communication and negotiation skills
Ability to manage multiple tasks and priorities with accuracy and efficiency
A proactive mindset with a focus on delivering value to customers
Comfortable using digital systems and tools (SAP experience is a plus)

Competitive salary and benefits package
27 days holiday (plus bank holidays)
Agile/flexible working
Holiday purchase and sabbatical options
Enhanced support for maternity, paternity, adoption, IVF, neonatal care, and menopause
Paid volunteering day and active employee communities (LGBTQ+, Women in STEM, Armed Forces, and more)
Employee Assistance Programme, retail discounts, and continuous learning opportunities
Generous pension and life assurance

Internal Sales Agent

Key skills