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Application Support Engineer L3 – Telco at Software Mind | JobVerse
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Application Support Engineer L3 – Telco
Software Mind
Remote
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Application Support Engineer L3 – Telco
Poland
Full Time
2 hours ago
No Sponsorship
Apply Now
Key skills
Kubernetes
Linux
MySQL
Perl
Python
SQL
Bash
GitLab CI
GitLab
CI/CD
Communication
Remote Work
About this role
Role Overview
Analysis and resolution of incidents escalated from L2 Support (3rd line support)
Diagnosing application issues using logs, monitoring tools, and debugging techniques
Reproducing defects and identifying root causes (application, database, integrations, configuration, user behavior)
Implementing changes in subordinate systems
Requirements
Minimum 2 years of experience in an Application Support / L2 Support role or similar, in high-availability production environments
Hands-on experience with Kubernetes: deploying applications, updates and troubleshooting
Experience in Linux environment administration (Rocky / RedHat / Debian)
Good knowledge of a TCP / IP protocol stack
Knowledge of Gitlab CI/CD
Knowledge of at least one scripting language (e.g. bash, perl, python)
Knowledge of SQL and experience in SQL database administration (MySQL, PostreSql)
English and Polish language at a level that allows for easy communication and creating documentation
Availability to work in shift mode / on-call / 24x7
Tech Stack
Kubernetes
Linux
MySQL
Perl
Python
SQL
Benefits
Flexible employment and remote work
International projects with leading global clients
International business trips
Non-corporate atmosphere
Language classes
Internal & external training
Private healthcare and insurance
Multisport card
Well-being initiatives
Apply Now
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