Key Account Manager

Role Overview

• Identifies and qualifies new strategic business opportunities through research of current data and deep knowledge of key customer business
• Manages existing and new accounts with the primary objective of growing sales and gross profit
• Develops, nurtures, and maintains strong relationships across the breadth and depth of key customer organizations to include executive, commercial, engineering, and manufacturing level key contacts always striving for Higher, Wider, Deeper
• Responsible for ensuring similar exposure of key Teknor colleagues into the customer organization
• Prepares and leads strategic quarterly business reviews and product line reviews relative to key account opportunities
• Develops agendas for customer meetings, and plans for customer visits
• Lead preparation of contractual agreements related to sales and marketing of our products to key customers and targets
• Collaborate to develop and implement strategic sales and marketing plans to drive growth
• Creating and delivering sales and technical presentations to educate and close the customer
• Demonstrated ability to build trust and relationships
• Communicates regularly with customers to drive growth plans, resolve open issues, and to provide administrative support as needed
• Communicates internally regarding strategic goals and objective of customers
• Designs and implements vendor managed programs and other customer value-oriented programs as needed
• Represents Teknor Apex at trade shows and customer events
• Demonstrated ability to solve complex customer problems, suggest new strategic direction through innovative programs and or products to benefit customers and enhance their profitability
• Analytic ability and inductive thinking are required to devise new methods in situations where previously accepted methods have proven inadequate
• Experienced and comfortable with face-to-face negotiations, managing complex situations, and various other social situations
• Must have the ability to interpret customer data and create analytics that support value positioning of Teknor Apex solutions
• Strong oral/written communication skills, presentation skills, organizational skills and time management skills required
• Collaborative mindset and ability to partner with internal resources across functional areas on behalf of customers and in successful pursuit of EMVC goals.
• Performs additional duties and responsibilities as assigned

Requirements

• 8-10 years of key account and strategic project management
• Bachelor’s degree required
• Technical discipline such as engineering, chemistry, polymer science, etc. valuable and preferred
• Industry experience a plus
• Sales experience with complex accounts and complex selling cycles required
• Experience managing complex account up / down / across required
• Experience with short
• and long-term sales planning, forecasting, budgeting, strategic plan design and execution
• Strong depth and breadth of technical and practical knowledge covering formulation for performance, materials processing, and customer processes
• Track record of superior performance metrics.

Benefits

• Equal Opportunity Employer