Provide technical support to architectural representatives and customers
Collaborate with a variety of clients
Monitor customers and competitors movements
Provide training on product information as required
Requirements
An aptitude for problem solving and technical tasks
Ability to provide a high level of customer service
Strong computer skills
A willingness to learn Building Information Modeling (BIM) software
Willingness to learn how to develop schedules for clients
Willingness to develop an advanced understanding of Australian Standards and building codes
Previous experience with CRM (Salesforce or Microsoft Dynamics 365) would be desired but not essential
Previous experience with mechanical, electro-mechanical and/or Electronic Access Control (EAC) would be highly desirable
Previous experience with specification writing and sales or architectural documenting ideally within the commercial construction industry would also be highly desirable