Lead the global adoption of N-1 Personalization focused Data platforms and Generative AI agents within our Customer Facing technologies and experiences, ensuring these technologies deliver measurable value
Partner with existing SaaS solution providers to leverage Gen AI technologies, frameworks, and components to scale to across business needs
Develop and implement Responsible AI practices for Gen AI development, deployment, and integrate with established AI Risk assessment, legal compliance, and cyber security.
Design and develop AI models, libraries, and model development protocols that supports agentic orchestration, reusable APIs, and user story-based workflows
Partner with VP + stakeholders to define and optimize established functional processes leveraging emerging technologies, i.e. roadmap, prioritization, and success metrics, that drive alignment, user adoption, and financial business outcomes
Foster a culture of responsible experimentation and collaboration, ensuring working teams deliver prioritized use cases in a timely and iterative manner at scale
Lead the evaluation and selection of Data and AI related technology, tools, and processes that can be generalized to create an AI Community of Practice

Bachelor’s degree in Computer Science, Engineering, Mathematics, Neuroscience or related field.
Advanced degrees (Masters, Ph.D.) are strongly preferred.
10 years of leadership experience in analytics, engineering, and product teams, managing large-scale analytics cross functional programs
5 years of experience deploying and integrating ML/AI/ Gen. AI models through microservices / APIs into production systems (CRM, CDP, EDW, Mar-Tech, Ecommerce) that drove quantifiable business financial outcomes
5 years of experience in designing and managing Analytical, Knowledge Graphs, and Search Data Platforms that support N-1 Personalization Analytics, ML, AI solutions
Proven ability to build and facilitate relationships at all levels of the organization, as well as manage relationships with 3rd party providers and partners
Excellent verbal and written communication skills, with proven ability to communicate complex technical concepts to non-technical stakeholders, including executives and board members.

Senior Director, Personalization Data & AI

Key skills