Own the quality and integrity of Salesforce Account data across a large, global dataset
Identify, resolve, and prevent duplicate accounts through scalable matching and governance processes
Audit and remediate missing, inconsistent, or outdated data
Design and implement validation rules and controls to prevent data quality issues at the source
Enrich and validate account data using third-party sources (e.g., ZoomInfo)
Perform root cause analysis on recurring data issues and implement long-term solutions
Partner with Sales Operations, Marketing, Customer Success, Professional Services, and IT to ensure data supports GTM workflows
Support territory management processes, including: Territory assignments and go-live execution;
Maintenance of territory rules and account segmentation logic;
Updates to calculated GTM fields
Troubleshoot and resolve account routing and ownership issues
Monitor and report on key data quality metrics (e.g., duplicates, completeness, accuracy)
Define, enforce, and monitor adherence to data quality standards and controls
Proactively identify risks to data integrity and recommend improvements
Requirements
5 years of experience in Salesforce data, CRM operations, or Sales Operations
Experience supporting or working with territory management and account routing in Salesforce
Proficiency in SQL/SOQL and Excel for data analysis
Strong attention to detail and ability to manage high-volume datasets
Ability to operate independently and prioritize across multiple data initiatives
Strong communication skills and ability to work cross-functionally