Lead, coach, and mentor a global team of Services Evangelists, fostering a collaborative, high-performance culture focused on customer outcomes and services excellence.
Engage with both current and prospective customers alongside your team, in person (occasionally), by phone, and/or via video conference.
Lead and oversee services value conversations with internal stakeholders, customers, and prospects, including executive-level engagements.
Build rapport, trust, and credibility with Proofpoint teammates and customers, serving as a trusted advisor for major cybersecurity initiatives.
Partner with Sales, Services, and Enablement leadership to define best practices, playbooks, and success metrics for services evangelism.
Support and occasionally participate in webinars, customer advocacy events, and Proofpoint-sponsored engagements.
Provide valuable customer insight and real-world experience to services leadership, influencing service design, go-to-market strategy, and pricing.
Maintain deep expertise across Email Security, Security Awareness Training, Information Protection, and Cloud Security.
Use sound judgment, share innovative ideas, and build lasting relationships that help shape both team success and your professional growth.

10+ years of experience in managed services sales, delivery, or cybersecurity consulting
Prior experience leading, mentoring, or managing teams, or demonstrated readiness to step into a senior people leadership role
Strong executive-level presentation and communication skills, both verbal and written
Broad and deep cybersecurity background, including advanced threats, threat protection, data protection, cloud security, malware protection, and/or incident response
Strong organizational, process, and operational discipline with attention to detail
A self-starter with the ability to balance strategic leadership and hands-on engagement
A passion for working with people and helping them solve complex problems
Comfort leading open, collaborative conversations with senior internal and external stakeholders
Proven track record of success presenting to and educating field sales, SEs, and customers
Security certifications such as CISSP are strongly preferred.

Senior Manager, Services Evangelism

Key skills