Provide support of Integrated Facilities and Project Development Services clients and internal stakeholders related to optimization of JLL managed services operations and sourcing strategies
Responsible for delivering market, supplier and operational intelligence of services operations
Identifying and leading appropriate resources to execute strategic initiatives
Be subject matter expert in JLL sourcing strategies, supplier relationships and program management
Lead team of sourcing professionals to strategic outcomes
Oversight of annual sourcing plan development and implementation
Closely participate with clients and Jones Lang LaSalle Sourcing, Facility and Project Management teams to drive both immediate and sustained benefits to the client
Perform periodic market trend analysis in the specific categories; analyzing supplier base, industry changes, etc.
Report analysis to Supply Chain and business stakeholders in a client ready form
Support and guide Category Management team’s supplier relationship and performance programs with key suppliers
Provide management, instruction and follow-up in support of operations teams RFP/bid, contracting and operational processes
Be proactive and manage internal and external customer expectations
Ensure compliance to JLL’s sourcing and contracting policies, procedures, risk management programs, and ethics
Establish relationship with Corporate Legal and Risk Management to ensure all contractual terms and conditions comply with standard or other contract changes and are formally reviewed and approved by legal/risk management
Establish work priorities, assign deliverables and resolve issues with Operations teams, temporary help and/or project-specific dedicated personnel to assure client satisfaction, customer satisfaction
Support and assist development of diversity programs in accordance with clients and company requirements
Mentor/educate suppliers through meetings
Participate and provide leadership to Preferred Supplier performance review meetings
Support JLL e-commerce procurement initiatives
Requirements
Excellent Inter-personal skills
Organization skills
Strong Analytical Ability
Proven ability to lead teams in decentralized environment
Excellent communication skills – oral and written
Bachelor's degree (BA/BS) from four-year college or university, MBA preferred
5+ years strategic indirect sourcing experience
Project management and business transitions experience preferred
Excellent PC skills, proficient in MS Office applications