Apprentice – HR Technology Analyst

Role Overview

• Learn how HR technology supports core HR processes including recruitment, onboarding, performance management, compensation, and employee data management.
• Support HR application renewal process including requirements gathering and utilization analysis.
• Observe and support efforts to streamline HR processes through technology and automation tools.
• Assist in documenting current-state and future-state HR workflows.
• Contribute ideas for improving user experience and operational efficiency within HR processes.
• Support the creation and maintenance of standard HR reports and dashboards.
• Learn how key HR metrics (e.g., headcount, turnover rates, recruiting metrics) are collected and used to inform business decisions.
• Assist with ad-hoc data requests and perform basic data analysis using tools such as Excel or reporting modules within HR systems.
• Provide basic support to HR team members and end-users for HR technology questions or issues and escalate more complex issues to senior team members as needed.
• Support HR technology projects, such as system enhancements, new feature rollouts, or process improvements.
• Learn fundamental change management practices, including effective communication and training approaches for rolling out new tools or processes to stakeholders.
• Learn about compliance requirements relevant to HR data and systems (e.g., GDPR, HIPAA, 21 CFR Part 11). Follow established procedures to ensure sensitive employee information is handled securely and in compliance with all relevant regulations and company policies.
• Learn about IT standards and support efforts to maintain compliance.

Requirements

• Bachelor’s degree in human resources, Business Administration, Information Systems, Data Analytics, Information Technology, or a related field.
• Strong interest in HR technology and data: A demonstrated enthusiasm for HR systems, data management, and analytics.
• Analytical mindset and attention to detail: Able to analyze data and processes, with a focus on accuracy and identifying inconsistencies or areas for improvement.
• Willingness to learn: Eager to learn new systems, tools, and processes. Open to feedback and continuous development.
• Organizational skills: Ability to manage multiple tasks, prioritize workload, and meet deadlines in a dynamic environment.
• Effective communication: Professional communication skills, both written and verbal, with the ability to clearly document processes and explain technical concepts to non-technical audiences.
• Microsoft Excel (basic to intermediate): Comfortable with spreadsheets, including using formulas, filters, and basic data organization for reporting and analysis.
• Data and systems familiarity: Basic understanding of databases or data reporting concepts gained through coursework or projects.
• Freshers with academic projects or internships involving HR, systems, data, or technology are highly valued.

Benefits

• 1-year fixed-term contract
• Remote-based role, 5 days per week