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Senior Business Manager – Key Accounts, Telesales at OLX Group | JobVerse
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Senior Business Manager – Key Accounts, Telesales
OLX Group
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Senior Business Manager – Key Accounts, Telesales
Cape Town, Western Cape, South Africa
Full Time
3 weeks ago
No Sponsorship
Apply Now
Key skills
CRM
Leadership
Team Leadership
Communication
Time Management
Account Management
Sales
About this role
Role Overview
Achieve all team sales revenue targets.
Ensure the team uses the P24 Sales Way (diagnostic selling).
Conduct regular meetings for pipeline/projection review.
Manage under-performers monthly (with HR assistance).
Run motivational/reward sessions.
Enforce daily activity recording and analysis against contact plans.
Apply the P24 Sales Way at an executive-level, focusing on upselling, retention, and building strategic relationships.
Drive upselling, cross-selling, and repeat business opportunities.
Identify revenue risks and growth opportunities within key accounts and take proactive action.
Ensure full and compulsory usage of the interaction management system (CRM) for both self and team.
Resolve escalated client/CRM digital complaints/queries quickly (ideally within the same working day).
Requirements
5+ years of sales management/team leadership experience.
Proven experience in digital sales or strategic account management.
Minimum 2 years working with MS Excel and Google docs.
Strong Analytical skills (for data/activity analysis).
Relationship building skills.
Strong verbal and written communication.
Organised and good time management.
High EQ (Emotional Intelligence).
People-orientated (Coaching & Management).
Strategic thinker (for key accounts).
Focused on results (thrive on high performance).
Able to accept accountability.
Believe in healthy conflict.
Able to show commitment.
Minimum: Grade 12 (Senior Certificate).
Tertiary qualification is advantageous.
Benefits
Diversity, Equity and Inclusion at OLX
OLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply.
Prepare for a warm welcome, a quick test to challenge your mind and a chat.
Apply Now
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