Implementation Specialist
Tulsa, Oklahoma, United States of America
Full Time
2 hours ago
$22 - $31 USD
No Visa Sponsorship
Key skills
GoCommunication
About this role
Role Overview
- Manage the on-boarding of new accounts from crib crawl, to site preparation, to go-live, and post go-live support.
- Personally exhibits, recruits and coaches associates consistent with Core Behaviors
- Responsible for promoting culture of safety
- Actively trains new crib personnel with skills and knowledge required to successfully manage crib operations and serves as a mentor, coaching employees as they grow in their role.
- Assesses crib layout and function to determine capital investment for equipment and headcount
- Develops and drives process high level improvements to enhance performance (labor productivity, safety, and process quality) across all crib operations
- Serves as enterprise process owner of crib standard operating procedures
- Performs audits across crib operations to assess compliance to standards. Directs employees to correct gaps
- Manages crib crawls to ensure data is consistently collected that meets the requirements of internal stakeholders (Sourcing, ESS, Supply Chain, etc.)
- Assists in setup of cribs adhering to company standards for product and bin labeling
- Conducts regular training, both remotely and in person, with crib personnel and with branch customer service teams
- Assist with home branch related needs while not working on implementation projects or as time permits
Requirements
- Excellent oral and written communication skills
- Expert knowledge of P21, Crib Master, Auto Crib
- Proficient at MS Office Suite of applications
- Ability to work on multiple projects with a high degree of accuracy
- Ability to travel up to 50%
- 75% of the time
- Associates’ Degree and/or related applicable experience
- 2 years of supervisory experience preferred
Benefits
- Health Insurance BCBS of OK HDHP HSA with Employer match (must meet criteria)
- Dental and Vision Insurance
- 401K Plan and Company Match
- FSA (Full FSA, Limited FSA, and Dependent FSA)
- Company paid Long Term and Short-Term Disability
- Company paid basic Life Insurance and AD&D/ Supplemental life and AD&D/Dependent life
- Ancillary Critical Illness Insurance (Wellness Rider Included)
- Ancillary Accident Insurance (Wellness Rider Included)
- Ancillary Hospital Indemnity
- Employee Assistance Program (EAP) – Includes concierge services and travel assistance.
- Paid Time Off
- Holiday Paid Time Off
- Gym Reimbursement
- Quarterly Wellness challenge with a chance to will money or prizes
- Tuition Reimbursement – after 1 year of employment