Technical Customer Support Specialist – Day Shift
Vilnius, Vilnius, Lithuania
Full Time
2 hours ago
$1,500 - $1,900 EUR
No Sponsorship
Key skills
Customer Success
About this role
Role Overview
- Give joy to our customers by solving their queries via live chat and email;
- Ensure excellent customer experience;
- Answer customers’ queries & provide reliable information;
- Interpret and finetune the customer success process & performance;
- Work alongside techies to understand IT business logic;
- Build and develop customer relationships that will turn clients into advocates.
Requirements
- Fluent in English and Lithuanian
- Ability to work full-time during the day shift (9 AM
- 5 PM) in a hybrid working model
- Energy to move mountains together with your team
- Empathy and understanding
- basically showing clients how important they are!
- Looking for a real opportunity to grow
- Helpful & humble personality
- we want our team to practice what we preach
- being helpful not only to our clients but also to others.
Benefits
- Access to mental and physical well-being resources
- Expansive benefit package covering learning, well-being, celebration, and much more