Drive programs from initiation through delivery, ensuring alignment to business objectives
Provide day‑to‑day program support including task tracking, milestone management, and resource coordination
Develop, maintain, and manage project plans, timelines, requirements, risks, issues, and dependencies
Partner with business and program owners to identify process or organizational change and help drive consensus on adoption strategies
Manage large programs or multiple concurrent projects involving cross‑functional teams with competing priorities
Lead cross‑organization project teams to achieve targeted outcomes within defined timelines
Facilitate recurring meetings and operating rhythms, including coordination and scheduling of standing and ad hoc meetings
Prepare and distribute recurring communications such as monthly newsletters or updates
Manage and triage incoming feedback, questions, and requests on a daily basis
Support tooling and process workflows (e.g., tracking activities, landing changes, and follow‑ups)
Maintain documentation, FAQs, policies, and procedures, and follow up with stakeholders to ensure alignment
Engage with leadership as needed to communicate program objectives, progress, risks, and mitigation strategies

4–8 years of experience in program or project management
Proven experience managing complex programs or multiple projects simultaneously
Strong ability to work independently, manage ambiguity, and adapt to change in a fast‑moving environment
Demonstrated experience collaborating across teams, functions, and organizations
Strong risk assessment and mitigation skills, including the ability to proactively identify project risks
Excellent written and verbal communication skills, with the ability to communicate effectively across all levels
Proficiency with common productivity and collaboration tools (e.g., document creation, presentations, spreadsheets, email, and meeting platforms)

Program Manager

Key skills