The Solution Developer (ServiceNow) is responsible for developing, coordinating, and architecting all activities related to the development of ServiceNow.
This includes identifying and troubleshooting any application issues, resolving or escalating them as needed.
Assist in gathering requirements, building business cases, and estimating effort for enhancements of existing solutions.
Work closely with the Project Manager/ Team/Platform Lead and reports to designated senior International Staff and/or senior National Staff.
Design, develop, configure, and customize ServiceNow applications and modules.
Build complex scripts, workflows, forms, and business rules to meet organizational needs.
Conduct root cause analysis for platform issues and implement preventive measures.

Over 5 years of hands-on experience in developing and implementing solutions on the ServiceNow platform.
Proven experience in designing and implementing ServiceNow applications, enhancing user experience, and aligning solutions with business requirements.
Skilled in building complex custom applications, including designing and implementing advanced workflows, forms, and integrations.
Solid understanding and application of Agile methodologies, including experience with Scrum or Kanban frameworks.
Good analytical and problem-solving skills.
Strong verbal and written communication skills to interact effectively with stakeholders.
A proactive mindset for learning and keeping up with platform upgrades.

ALL company PERKS AND BENEFITS take effect UPON HIRING!
Personal Development and Travel Opportunities outside the Philippines.
Baby Basket – to welcome your newborn to the ERNI family.
Fruit Basket – boost of vitamins during hospitalization.
Free snacks and coffee in the office
Free Training with Certifications : Grow with us through technical and non-technical training.
Challenging Projects: ERNI is dedicated to developing high-quality software in complex technical environments.
Employee Welfare: You will be guided by a group of people who will guide and support you.
Promotions & Recognition: From the very first day, we offer you a way to learn and develop yourself in our company.
Communication: You will find transparency, honesty, and open communication in our working culture.
Flexibility Hybrid Set-Up: We are combining both remote work and in-person work.
Many opportunities to connect and build relationships.

Senior Solution Developer – ServiceNow

Key skills