Business Support Analyst
Budapest, Budapest, Hungary
Full Time
2 hours ago
Visa Sponsorship
Key skills
SQLChange Management
About this role
Role Overview
- Support the Operations team in investigating system issues.
- Support the Operations team with reporting inquiries.
- Perform user access administration and conduct regular access reviews.
- Pre-screen system issues and report them to the Application Management team.
- Prioritize open issues and follow up with Application Management on aging items.
- Support the Application Development and Testing teams with issues that require code fixes.
- Regularly review and update process documentation.
- Support the Operations team with market communications.
- Coordinate deployment activities for the Operations team.
Requirements
- Bachelor's degree (preferably in a relevant field).
- High-level English proficiency (both written and spoken).
- Knowledge of SQL and programming is a plus.
- Customer-centric mindset.
- Accuracy and strong attention to detail.
- Strong analytical skills.
- Experience in System Support or Change Management is an advantage.
Tech Stack
- SQL