Define, own and communicate the strategic direction and vision for quality in PRI
Partner with senior leadership to align quality priorities with broader organizational goals
Build strong relationships with senior leaders to embed quality into day-to-day operations
Advise senior leaders on quality risks, trends and improvement opportunities
Drive a culture of continuous improvement and operational excellence with particular focus on developing a metrics-driven quality culture
Lead, mentor and grow Quality team’s capabilities
Assume lead auditor role and lead preparation for external audits
Create and execute annual risk-based audit program
Collaborate with senior leaders to lead identification and mitigation of organizational, program and function risks
Establish and manage quality standards, Key Performance Indicators, Service Level Agreements and criteria
Assure all command media has an owner
Identify relevant quality related training needs
Assure staff are adequately trained on quality policies, standards, procedures, programs, and practices

Bachelor’s degree in Engineering, Business, or related field
7+ professional experience in Quality Management (e.g., audits, command media, RCCA, compliance)
Demonstrated experience leading internal and external audits, including risk-based planning and execution
Supervisory/people leadership experience
Experience leading teams
Excellent verbal and written communication skills, including ability to clearly influence and drive corrective actions
Strong analytical and problem-solving skills, including ability to interpret data, dashboards, metrics, and control plans
Demonstrated experience leading cross-functional initiatives with multiple business units or programs
Proven facilitation and stakeholder engagement skills.

Quality Manager

Key skills