Accounts Receivable, Expense Specialist

Role Overview

• Oversee cash posting for all receipts, including checks, wires, ACH, credit cards, and lockbox payments
• Serve as the primary contact for customer and hospital facilities regarding payment methods, including Paymode and Amex
• Coordinate weekly remote deposits of checks and provide supporting documentation to the RD depositor
• Process customer refunds accurately and in a timely manner
• Investigate and assist in resolving complex or aged cash application variances
• Administer the Company’s Travel & Expense Policy and related tools; act as liaison with the travel agency
• Review and approve employee expense reports for compliance with Company policy; return reports that lack required documentation or violate spending rules
• Enforce receipt requirements, spending limits, and proper business purpose standards to ensure accurate, compliant, and timely reimbursement
• Provide training and ongoing support to employees on T&E policy requirements, expense procedures, and use of the Company’s travel and expense tool
• Maintain and update audit rules in the Company’s T&E tool, expense categories, and workflow settings in alignment with approved policy changes
• Conduct pre-payment audits and periodic post-payment audits of expense reports to monitor adherence to policy, IRS substantiation rules, and internal controls
• Identify policy violations or unusual transactions and escalate repeated or significant issues to the Shared Services Accounting Manager, HR, and/or Compliance as needed
• Ensure segregation of duties within the T&E process by maintaining appropriate approval and audit access levels and coordinating reimbursement releases with AP
• Maintain complete and accurate documentation of T&E processes, exceptions, approvals, audit findings, and system configurations to support internal and external audits
• Monitor exception trends and recommend policy or process improvements to increase compliance and reduce common issues
• Cross train in other accounting functions; provide backup coverage of duties within the department as required

Requirements

• Associate’s degree in accounting or related field plus 3+ years of cash application, accounts receivable and credit card purchasing, or an equivalent combination of education and/or experience
• Prior experience with SAP preferred
• Experience with Concur or other T&E systems preferred
• One or more years of experience in accounting; knowledge of basic accounting concepts, practices and procedures required
• Ability to operate with a high level of integrity and confidentiality
• Understanding of internal controls related to cash handling, T&E, or corporate card programs
• Ability to interpret and apply company policies in practical situations
• Strong organizational skills; ability to prioritize and complete work efficiently
• Ability to independently research solutions and exercise sound judgment when resolving issues
• Excellent verbal and written communication skills in English, including the ability to interact with all levels of personnel
• Attention to detail with an eye for accuracy
• Self-starter with strong problem-solving, organizational, and time-management skills; ability to manage multiple priorities under tight deadlines
• Strong computer skills, including MS Office and Excel, with experience in transactional systems.

Benefits

• Health insurance
• 401(k) matching
• Flexible work hours
• Paid time off