Key skills
AnalyticsUser ResearchUsability TestingCollaboration
About this role
Role Overview
- Partner with cross-functional teams to identify UX challenges and design effective research strategies
- Promote a strong user-centered design culture and research best practices across the organization
- Embed user research and usability testing into ongoing product and design workflows
- Lead and execute all phases of research, leveraging diverse qualitative and quantitative methods
- Generate insights through analytics and user feedback to inform product decisions and improvements
- Synthesize and communicate research findings through reports, presentations, and collaboration with stakeholders
Requirements
- 3+ years of experience conducting UX research within a user-centered design process
- Educational background in human-computer interaction, human factors, or a related research-focused field
- Proven ability to execute research in complex domains with intricate interaction design systems
- Strong skills in translating research findings into clear, data-driven recommendations
- Effective communicator with experience presenting insights to stakeholders at all levels
- Proficient with research tools and methodologies, with the ability to showcase past project work and results
Benefits
- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.