Group Lead – Fund Accounting Oversight

Role Overview

• Provide oversight for the delivery of fund administration and other related operational services as supplied by the outsourced administrator.
• Build and manage the relationship with the supplier daily.
• Liaise with the supplier on the provision of the services to ensure the overall service to Columbia Threadneedle not only meets but exceeds requirements.
• Resolve issues escalated to the Oversight Team from the supplier, Columbia Threadneedle business areas or our clients.
• Utilize oversight tools to monitor and promote successful supplier performance by ensuring agreed SLA and contractual deliverables are achieved.
• Monitor KPI’s and take appropriate action where trigger points are crossed.
• Completion of periodic onsite process reviews, identifying risks and opportunities for continuous improvements proposing and owning delivery of enhancements as required.
• Monitor supplier reports and MI deliverables, ensuring accurate completion of all assigned tasks.
• Address and resolve day to day issues as raised by the Columbia Threadneedle business and suppliers, effectively escalating issues that cannot be resolved.
• Take responsibility for issues resolution, maintain issues logs, monitor for trends and drive early resolution through attendance at regular internal and external meetings and direct contact with the parties involved.
• Liaise with Columbia Threadneedle control functions (Compliance / Risk / Audit / Legal) on individual issue events or general supplier performance issues as required.
• Develop an open and effective relationship with key Columbia Threadneedle functions including the Front Office, Middle Office, Distribution and TA Oversight.
• Develop an open and effective relationship with Key Columbia Threadneedle Clients where applicable.
• Produce reporting as required by management for use in internal and external meetings, Committees and Company Boards.
• Provide support to the Change process in the role of SME.
• Ensure all Fund Accounting processes are fully documented and regularly reviewed for appropriateness and relevance.

Requirements

• Good working knowledge of Fund Accounting operations including SICAV’s, ICAV’s, OEIC’s and multiple asset types.
• Delivery focused with attention to detail, being able to deliver excellence in a deadline driven environment.
• Flexible with the ability to work on a range of items simultaneously and proactively manage and prioritize a significant and often changing workload.
• An excellent communicator who can effectively express ideas and requirements both orally and in writing, both formally and informally.
• An excellent team player with the ability to form strong cross-functional working relationships both within Columbia Threadneedle and the Supplier.
• Quick learner with the ability to pick up new processes and instruments.
• Analytical approach to problem solving and ability to identify risk areas.
• Security pricing and NAV pricing experience (Desirable).
• Prior experience of working within an outsourced environment as part of a client or supplier organization (Desirable).

Benefits

• Health insurance
• Flexible working hours
• Professional development opportunities