Manage the complete Google Workspace ecosystem, including mail routing policies, email gateways, identity management, and troubleshooting complex mail flow issues.
Leverage knowledge of GCP to support cloud-based applications.
Utilize GAM (Google Apps Manager) and scripting languages (PowerShell, Shell, Python) to automate routine administrative tasks, reporting, and IT operations.
Provide in-depth engineering support for Windows, macOS, and ChromeOS, including patching, image management, hardware repair, and core network troubleshooting (TCP/IP, DNS, DHCP, VPN).
Manage endpoint protection (Antivirus/EDR), enforce disk encryption (BitLocker, File Vault), and ensure rapid security patching across the fleet.
Assist in deploying, configuring, and ensuring compliance across company devices using MDM/UEM tools.
Requirements
Familiarity with project management tools and processes.
Proven ability to work creatively and analytically in a problem-solving environment.
Ability to interact with leadership and staff at all levels.
Strong problem solving and root cause identification skills.
Excellent communication and interpersonal skills.
Proficiency with Microsoft Office applications (Outlook, PowerPoint, Word, Excel).
Excellent attention to detail
Strong organizational skills
Excellent analytical skills
Excellent documentation skills; demonstrated proficiency in Microsoft Office including Word, Excel and PowerPoint
Collaborative team worker – both in person and virtually using MS Teams or similar
Ability to work as liaison between business and information security / information technology
Flexibility to accommodate working across different time zones
Excellent interpersonal communication skills with strong spoken and written English
Business outcomes mindset
Solid balance of strategic thinking with detail orientation