Role Overview
- Lead customer engagement by working with Account Managers to understand business objectives, technical environments and requirements.
- Design tailored IT solutions using the company’s full portfolio (End User Support, Cloud, Cybersecurity, Networking, AI and Transformation services).
- Deliver impactful technical presentations, demonstrations and proof-of-value, supporting bids, RFPs and tenders with commercially aligned proposals.
- Collaborate with sales, architecture and delivery teams to ensure solutions are viable, scalable, profitable and aligned with business strategy.
- Drive continuous improvement by sharing knowledge, capturing lessons learned, and staying current with emerging technologies and partner offerings.
Requirements
- 3+ years’ experience in a pre-sales, solutions consultant, or technical account management role within an MSP or IT services provider.
- Strong technical understanding of managed IT services, networking, cloud computing Microsoft 365, cybersecurity solutions, and transformation.
- Excellent written and verbal communication and presentation skills with the ability to translate complex technical concepts into business value.
- Experience creating and delivering professional proposals and solution documentation.
- Ability to build trusted relationships with customers and internal stakeholders.
- Customer-centric mindset with a passion for solving business challenges through technology.
- Strong analytical and problem solving skills.
- Self-motivated, organised, and able to manage multiple opportunities simultaneously.
- Collaborative team player with a growth mindset.
Tech Stack
Benefits
🌴 Generous Time Off: Enjoy 24 days of annual leave, increasing by 1 day each year up to 28 days, plus Bank Holidays.📚 Continuous Learning: Participate in regular lunch and learn sessions with both internal and external speakers.🌟 Personal Development: Take advantage of 5 paid days annually to pursue new skills or knowledge.🤝 Volunteer Opportunities: Contribute to your community with 2 paid volunteer days each year.🎉 Team Spirit: Join a friendly team and engage in various social events organised throughout the year.