Key skills
ITSMJiraConfluenceAgileLeadershipCommunication
About this role
Role Overview
- Shape and evolve the operational excellence strategy
- Strengthen governance by leading operational excellence forums
- Own and evolve the operational excellence KPIs
- Enhance the operational excellence dashboard
- Collaborate with IT Service Management (ITSM) stakeholders
- Use data-driven adoption metrics to assess
- Champion a culture of continuous improvement
Requirements
- Strong, grounded Engineering (or similar) Experience
- Strong proven transformation experience
- Ability to be bold in execution
- Broad experience in developing, deploying and running technical services
- A Servant leadership style
- Excellent interpersonal and communication skills
- Experience working in an Agile environment
- Familiarity with JIRA and Confluence is advantageous
- High level of autonomy and self-motivation.
Tech Stack
- ITSM
Benefits
- We give you a competitive package
- We help you perform at your best
- We help you make a difference
- We give you the freedom to be yourself
- A diverse and inclusive environment in which everyone’s voice counts and where you can reach your full potential.